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CAN'T FIND WHAT YOU ARE LOOKING FOR?

We can produce artwork in any size, in any format and in any number (within reason) - if there is a size or format that is not covered in our listings, please do contact us to discuss your requirements.

TIMESCALES

We aim to create and deliver your artwork within 5-7 days of your order OR after we are in full receipt of all photographs and associated wording. These timescales may vary dependent on the time of year. You will be notified of your expected delivery date after we have received your order.

If you require an express order, please contact me for details of how we may be able to help you.

CORRECT INFORMATION

After we have received your order and full payment, you will be contacted to confirm all the information to be included on the artwork. Please make sure that the information given is correct when ordering as mistakes cannot be corrected afterwards and you will not be eligible for a refund.

PHOTOGRAPHY

If you are sending us photographs to be included in the artwork, please be advised of the following:

* You must own the intellectual properties of the photograph (photos taken by you with your camera OR photos taken by others for which you have been given permission to use). Do not send us any images which may be objectionable or may infringe the intellectual property rights of any third party.

* If you are sending original photographic prints, these will be scanned and returned to you - please include a stamped addressed envelope when sending us your photos so that we may return them to you.

* You agree to us editing, converting, adjusting or cropping any of the photos under artistic license in order to best fit the design of your order. These will be performed free of charge and at our discretion.

REFUNDS

I am happy to accept returns for any reason, provided the item is returned within 7 days of receipt and in its original condition and packaging. Return postage will be at the buyer's expense (unless the item is faulty).

***Please note, however, under The Distance Selling Regulations, customers are not covered for refunds on personalised or custom-made products.